Privacyverklaring

Intercom ICT, located at Beltrumsestraat 25, 7141 AK Groenlo, is responsible for the processing of personal data as described in this privacy statement.

Contact details:
Beltrumsestraat 25
7141 AK Groenlo
+31 544-466195

Personal data we process
Intercom ICT processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

• First and last name

• Phone number

• Email address

• Internet browser and device type

Intercom ICT does not process personal data via the website, as no personal data can be submitted on our site. We also do not use social media plugins.

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify the age of visitors.

We therefore advise parents to be involved in the online activities of their children to prevent data from being collected without parental consent.

If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@intercom-ict.nl and we will delete this information.

Purpose and legal basis for processing personal data
Intercom ICT processes your personal data for the following purposes:

• To be able to call or email you if this is necessary to carry out our services

• To analyze your behavior on the website in order to improve the website and tailor our products and services to your preferences

How long we retain personal data
Intercom ICT does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected.

We use a retention period of 1 year.

Sharing personal data with third parties
Intercom ICT only shares your personal data with third parties when this is necessary for the execution of our agreement or to comply with a legal obligation.

We conclude data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality. Intercom ICT remains responsible for these processes.

Cookies or similar technologies we use
Intercom ICT uses technical, functional, and analytical cookies that do not infringe on your privacy.

A cookie is a small text file that is stored on your device during your first visit to this website. These cookies ensure that the website functions properly and remember your preferences.

You can disable cookies via your browser settings and delete previously stored information.

Accessing, correcting, or deleting your data
You have the right to access, correct, or delete your personal data. You also have the right to:

• Withdraw your consent

• Object to the processing

• Request data portability

You can send a request to info@intercom-ict.nl.

To verify your identity, we may ask you to provide a copy of your ID (with sensitive information such as your photo and BSN masked).

We will respond within four weeks.

You also have the right to file a complaint with the Dutch Data Protection Authority:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Intercom ICT takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes.

If you believe your data is not properly secured or there are indications of misuse, please contact us at info@intercom-ict.nl.

Security measures:

• Security software such as antivirus and firewall

• TLS (SSL) encrypted connections (https)

• DKIM, SPF, and DMARC to prevent email abuse

• DNSSEC for additional domain security