{"id":492,"date":"2025-10-17T14:00:14","date_gmt":"2025-10-17T14:00:14","guid":{"rendered":"https:\/\/ncs.nl\/?page_id=492"},"modified":"2025-12-10T10:26:05","modified_gmt":"2025-12-10T10:26:05","slug":"rma","status":"publish","type":"page","link":"https:\/\/ncs.nl\/en\/rma","title":{"rendered":"RMA"},"content":{"rendered":"<p>In order help you with defect products, with or without warranty or if you have any question about our products, you can fill in the RMA Request form below.<\/p>\n<p>To speed up the request, please complete the form as much as possible.<\/p>\n<p>After approval, within 24 hours or next business day, you will receive a ticket with a RMA number to your mentioned email address.<\/p>\n<p>This ticket must be placed on the outside of the RMA package.<\/p>\n<p>The goods must be shipped to NCS International within 5 business days. After 5 business days the RMA number will be deleted.<\/p>\n<p>The shipping costs for the RMA will not be paid by NCS International if there is no special agreement.<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f495-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"495\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/492#wpcf7-f495-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"495\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f495-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email Address\" value=\"\" type=\"email\" name=\"email-address\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Phone No.\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"company-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company name\" value=\"\" type=\"text\" name=\"company-name\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"contact-person\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Contact person (Name + Lastname)\" value=\"\" type=\"text\" name=\"contact-person\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"street\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Street Address\" value=\"\" type=\"text\" name=\"street\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"address-line-2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Address line 2\" value=\"\" type=\"text\" name=\"address-line-2\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"City\" value=\"\" type=\"text\" name=\"city\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"state\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"State\" value=\"\" type=\"text\" name=\"state\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"postal\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Postal \/ Zip Code\" value=\"\" type=\"text\" name=\"postal\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Country\" value=\"\" type=\"text\" name=\"country\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"contract-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Possible contract number(s)\" value=\"\" type=\"text\" name=\"contract-number\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"article\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"1. Article\" value=\"\" type=\"text\" name=\"article\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"serial\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"1. Serial No.\" value=\"\" type=\"text\" name=\"serial\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"invoice\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"1. Invoice No.\" value=\"\" type=\"text\" name=\"invoice\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"reference\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"1. Your reference\" value=\"\" type=\"text\" name=\"reference\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"rma-reason\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Message\" name=\"rma-reason\"><\/textarea><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"76\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>\u200b<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In order help you with defect products, with or without warranty or if you have any question about our products, you can fill in the RMA Request form below. To speed up the request, please complete the form as much as possible. After approval, within 24 hours or next business day, you will receive a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":583,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_improvement_type_select":"improve_an_existing","_thumb_yes_seoaic":false,"_frame_yes_seoaic":false,"seoaic_generate_description":"","seoaic_improve_instructions_prompt":"","seoaic_rollback_content_improvement":"","seoaic_idea_thumbnail_generator":"","thumbnail_generated":false,"thumbnail_generate_prompt":"","seoaic_article_description":"","inline_featured_image":false,"footnotes":""},"class_list":["post-492","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RMA - NCS International<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ncs.nl\/en\/rma\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RMA - NCS International\" \/>\n<meta property=\"og:description\" content=\"In order help you with defect products, with or without warranty or if you have any question about our products, you can fill in the RMA Request form below. 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